WorkForce Software, the leading provider of workforce management solutions for organizations with complex labor policies and stringent compliance demands announced on June 25, 2013 that F.N.B. Corporation has selected its EmpCenter suite to bolster labor management practices across its subsidiaries, including the First National Bank of Pennsylvania. The announcement came from Livonia. Mich.
With more than 250 full-service branches and an expanding multi-state footprint, First National Bank has anchored its growth via an authentic reputation for customer experience. Winner of six 2012 Greenwich Excellence in Banking Awards, the organization continually seeks ways to rethink, redesign, and improve processes, with customer benefit as the ultimate goal.
Significant organic growth and recent acquisitions have prompted FNB to reassess its workforce management tools and strategy. The Company needed better self-service tools so employees could more easily request time off and so that HR could more efficiently manage leave cases. FNB also wanted a single technology platform that could provide standardization and economies of scale for its multiple affiliate businesses, without sacrificing the unique policies of each. An extensive review led FNB to select WorkForce’s EmpCenter to achieve these diverse goals.
“First National Bank is exceptionally committed to the customer and employee experience,” commented Larry Gorski, Senior Vice President and Director of Human Resources at First National Bank. “Our overall service quality depends on our ability to foster a great working environment for our team while maintaining lower costs. Our partnership with WorkForce Software will create efficiencies that directly support those goals.”
“First National Bank’s approach is a great example of the new model for workforce management strategy and investment,” added Marc Moschetto, VP of Marketing for WorkForce Software. “Today’s business demands require much more than a simplistic ‘punch-in/punch-out’ approach, favoring instead sophisticated workforce management strategies to create critical links between employee activities and positive business outcomes. We applaud FNB’s uncompromising approach to client satisfaction, and are thrilled to welcome them to our growing client community.”