Avanza upgrades e-infrastructure at Finance Trust Bank Uganda

Avanza Solutions upgrades middleware, ATM controller, and card production system to boost e-infrastructure at Finance Trust Bank – Uganda.

Finance Trust Bank is a tier-1 commercial bank in Uganda. With a history of 32 years, Finance Trust Bank has 36 branches across the country serving over 470,000 customers. One of the pioneers of the banking industry, Finance Trust Bank offers a wide range of financial and banking products to its customers. Finance Trust Bank has been moving aggressively with the adoption of seamless digital technology to provide the best customer experiences across the board. FTB has a plan to integrate and interface delivery channels and back-end systems thereby ensuring a reliable and scalable e-infrastructure.

Avanza Solutions will upgrade the banks existing infrastructure to the latest PADSS certified and compliant versions of Rendezvous (Financial Middleware), Novus (ATM Controller), and Vision (Card Production and Monitoring System). These solutions are designed from scratch for the banking industry and are in compliance with the best industry practices.

Mr. Waqas Mirza (CMO & MD – Avanza Solutions) said, “Our products are designed and developed with a strong focus on innovation, therefore we go through a continuous development and improvement process to ensure that we make a real difference for our customers. At Avanza, we aim to enable our customers to reach the next level in service excellence.”

Mr.  George Musaanya (Head of ICT – Finance Trust Bank) said, “Finance Trust Bank strives to deliver the best experience to its customers through the latest and modern delivery channels. We have been working to ensure a more efficient and robust infrastructure that can be leveraged to provide greater levels of service experience. With Avanza, I am sure we’ll not only be able to deliver but exceed our customers’ expectations.”

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